Troubleshooting Ava

Problem: An Opportunity you are on is not appearing as an option to add as a Space in Ava.

Solution: Log out of Ava, log back in, and click the Refresh button.

Problem: I am a new user; when I try to login to Ava for the first time, I get an error that no account is found.

Solution: Make sure you navigate to https://ava.vivun.com/sign-up to access Ava. After your initial login, you can use https://ava.vivun.com/login.